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Darwin Convention Centre

From Paper to Digital: Food Safety Management at Darwin Convention Centre

Located in the vibrant Waterfront Precinct of Darwin Harbour, the Darwin Convention Centre (DCC) stands out as a premier multi-purpose event venue known for its exceptional customer service and gourmet food offerings. Covering 23,000 square metres and hosting up to 3,660 delegates, the DCC relies on Executive Chef Toby Beaton and his team to uphold the highest standards of food safety and quality assurance.

Food Safety and Quality Assurance at DCC

The DCC’s stringent adherence to ISO 22000 standards requires meticulous tracking of food temperatures and cleaning processes across multiple departments. Chef Toby Beaton explains how MonikaPrime’s digital solution has streamlined these critical tasks:

“As we are ISO 22000, we follow a strict guideline. As soon as the product comes on site, we have to temp track throughout the process, complete mobile temp checks, storage temps 24/7, and cleaning checklists throughout the buildings, and this is across multiple departments. Monika takes away the handwritten documents and keeps everything per schedule.”

Enhancing Efficiency with MonikaPrime

Managing such a large-scale operation necessitates a highly efficient digital solution. MonikaPrime offers significant time-saving benefits and helps preserve stock in a bustling food service environment. Toby emphasises the impact of MonikaPrime on daily operations:

“Digital is such an efficient way of data keeping and Monika does just that, but also the notifications through alarms allows more control of not losing products.”

Revolutionising Food Safety with Digital Solutions

At the DCC, 16 in-fridge Monika sensors and 6 handheld probes are utilised to monitor every area of food production. Prior to implementing MonikaPrime, Chef Toby and his team managed temperature checks and cleaning schedules manually, resulting in extensive paperwork required for FASANZ compliance. Transitioning to MonikaPrime’s digital solution has ensured that crucial food safety information is always accessible:

““With temps and cleaning schedules, there were just piles of paperwork, and it can be lost quite easily if not controlled properly. Monika replaces all of these in digital form and with ease to pull up reports.””

Commitment to Sustainability

The DCC is also dedicated to environmental sustainability. MonikaPrime’s live temperature monitoring system plays a crucial role in reducing food waste and avoiding stock loss by providing real-time alerts:

“The Monika live Monitoring system has been fantastic, such as when the building has lost power and some failure has happened. We get notifications through Monika that this needs to be actioned before it gets worse.”

Exceptional Service from Monika

Toby summarises his experience with Monika, commending the work of the customer support team:

“Love the product but most of all the service is on par as well. Even though we are in an isolated area from major cities, having the positive and professional customer support just makes it so much easier, and the quick response that comes with it.”

Interested in a digital solution for your food safety management?

Read more about implementing a MonikaPrime system: